“How do I get a mail box at Click-on?”

MAILBOX POLICIES

PACKAGES

The “collective weight” of all your packages received in one day is charged as follows – The 1st 5 pounds are free.  For every pound over the 5 you are charged 50 cents per pound………..  It isn’t that you can’t receive a 10 pound package but we are going to charge you $2.50 for the 5 pounds over your daily limit.

PLEASE REMEMBER – What ever you order we have to pick up & carry 4 times
            We load it into the car in Coronado
            We unload it into our store to check it in
            We move it to the storage area until you pick it up
            We move it to the counter when you come to claim it

We have not set a size and weight limit but we ask you to be reasonable in what you expect us to pick up.  It must fit in our car and we must be able to lift it.  Remember – when we are bringing a very large box for you, we are probably having to leave 6 or 8 other boxes for the next pick-up, only so much fits in the Blazer or the van.  My opinion of reasonable is 20 to 25 pounds max and maybe 17 X 17 X 24 ?????  My opinion of unreasonable is 50 to 70 pounds and 36 X 36 X 36.

ORDERING AND PICKING UP OVERSIZED OR OVERWEIGHT PACKAGES

You most likely can tell when you order something that it is going to be oversized or overweight.  So…. Get a tracking number for it and contact the store.  We will help you track it so you will know when it will be delivered to Coronado.  We need to authorize you to pick up your package from our box because Click-on.com rents the box, not you.  We usually do this via an email to the owner of the package center in Coronado.  We need the carrier, tracking number and who the package is addressed to – him – her – the HOA, etc.

The package center in Coronado is very easy to find and it is very small so he DOES NOT STORE ITEMS FOR YOU.  He will make us take them and we will have to charge you for the extra service.

ALL MAILBOX RENTS ARE DUE IN ADVANCE –

PERSONS WHO RECEIVE MAIL AT CLICK-ON.COM

Click-on.com is required by the US Post Office to have paperwork with identification on file here and with the post office that authorizes us to pick up your mail.  You cannot arbitrarily decide to add a person to your box without coming to see us first and doing the appropriate paperwork.

Click-on.com allows one household per box.  This means that you all must live in the same house not be neighbors.

Business boxes must have the name of the business in the address line and then ATTN:, or the equivalent, for the person who it is directed to within that business.

 LATE MAILBOX RENT PAYMENTS

If you are going to be gone on vacation, please talk with Cristina or Jackie, exceptions can always be made. 

If your mailbox rent exceeds 30 days late – you will be required to bring your box current at the monthly rate before you can pay any additional 3 month, 6 month, or 12 month discounted period payments even if you ordinarily pay by the year.

If your mailbox rent exceeds 60 days late – Click-0n.com reserves the right to close your mailbox, resell it and begin returning your mail to the sender.

We have the right to hold your mail for non-payment of your box, just like the Post Office does, we are an agent of the US Post Office.